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Are there also changes to the levy itself (amount, collection criteria and parameters)?
The collection criteria and parameters remain unchanged with the system change to HVC III. Further information can be obtained directly from the Federal Office for Customs and Border Security (FOCBS) on this website: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html
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Can I also have the vehicle recording systems (VRS) delivered to a workshop?
Registered vehicle owners see dates have access to the information in the online-service- desk (OSD) and to the ordering process. The vehicle recording system is designed for self-installation. As part of the ordering process, it can be sent to an alternative delivery address (e.g. workshop).
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Can I contact NATRAS customer service by phone or e-mail?
- From December 2024, the customer service will be available exclusively to users who commission new vehicles from 1 January 2025.
- From January 2025, the customer service will also be available to users who need to replace a defective Emotach.
- From March 2025, the customer service will also be available to all other users to assist with registration.
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Why is there a change in the HVC?
The current levy collection system (HVC II) is reaching the end of its life. Further information is available directly from the Federal Office for Customs and Border Security (FOCBS) on this website: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html
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Are there any exceptions for retrofitting (deadlines, VRS, etc.)?
No, there are no exceptions. The current dates can be viewed here.
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By when do I have to have converted to HVF III at the latest?
By 31 December 2025 at the latest, depending on the condition of the Emotachand the choice of provider (NATRAS as NNA, EETS or approved provider ZNA). The following dates apply for vehicle owners who opt for NATRAS.
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By when do I have to have decided on a NETS provider - i.e. NATRAS as a basic provider (NNA) or an authorised NETS provider - at the latest?
Between 1 January and 31 December 2025, depending on the condition of the Emotach and the choice of provider (NATRAS as NNA, EETS or approved provider ZNA). The following dates apply for vehicle owners who opt for NATRAS .
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Can I order the vehicle recording system (VRS) in advance?
No, ordering VRS is part of the online-service-desk (OSD) and can only be done after confirmed registration. See also dates.
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Can I order the vehicle recording system (VRS) in advance?
No, ordering VRS is part of the online-service-desk (OSD) and can only be done after confirmed registration. See also dates.
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Can owners of vehicles registered abroad also use the NATRAS solution?
The Federal Office for Customs and Border Security (FOCBS) decides on the authorisation of vehicles registered abroad to use the NATRAS service. In addition to NATRAS AG as the authorised National NETS Provider (NNA), other providers - so-called Authorised NETS Providers (ZNA) - are approved by the FOCBS. EETS providers will also be able to record driving data on Swiss roads, which is of particular interest to vehicle owners who frequently drive on foreign roads, as they will only need one recording device. You can find more information here: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html
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Can the vehicle recording system (VRS) continue to be used after a vehicle has been sold or deregistered?
In principle, the vehicle recording system (VRS) can also be used in other vehicles belonging to the same owner. The prerequisite for this is correct registration in the Online Service Desk (OSD). The OSD is the digital transaction portal that contains information about the installation, the assignment of the VRS to the vehicles and the respective status. Registered users are provided with corresponding usage instructions and restrictions in the Online Service Desk (OSD) in good time.
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Do I have to register a vehicle owner with NATRAS AG or are there other options?
In addition to NATRAS AG as the commissioned National NETS Provider (NNA), other providers will be approved by the federal government - so-called Authorized NETS Providers (ZNA). It will also be possible for EETS providers to record journey data on Swiss roads, which is particularly interesting for vehicle owners who frequently drive on foreign roads, as they will only need one recording device.
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