Vehicle owners do not need to do anything for the time being. They will be contacted directly by the FOCBS at the appropriate time (letter requesting registration in the ePortal). From December 2024, vehicle owners who register new vehicles in January 2025 can also register on the website www.natras.ch.

NATRAS endeavors to ensure the simplest possible installation in existing vehicles as well as in new vehicles. Corresponding installation and connection recommendations are sent to registered users with the delivery documents.

Registered users can access the relevant information about the requirements for ADR-SDR certified vehicles at the online service desk. Interested workshops can contact NATRAS directly for information about the requirements for an ADR-SDR certified installation of the vehicle registration system (VRS).

No. The participants for the pilot project have already been determined. The focus is on continuous testing of the new infrastructure and processes. The FOCBS will inform the owners as soon as it is possible to switch to HVS (LSVA) III.

Yes, NATRAS has contacted the vehicle manufacturers and provided information on cabling. You can find cabling order options here: https://natras.ch/shop/.

The relevant installation instructions are available to registered users in the Online Service Desk (OSD).

It is possible to register manually in the so-called cancellation solution. Registered users can find instructions on how to do this in the online service desk (OSD).

The corresponding operating contract stipulates that NATRAS will provide the owner with a new VRS (collection system vehicle) based on GNSS technology free of charge. Unfortunately, the current HVC technology (emotach) is not compatible with these requirements. However, care has been taken to ensure that simple connection and commissioning is possible both for migration operations and for equipping new vehicles. This means that the cabling of the existing solution can largely continue to be used.

The collection criteria and parameters remain unchanged with the system change to HVC III. Further information can be obtained directly from the Federal Office for Customs and Border Security (FOCBS) on this website: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html

• From December 2024, the customer service will be available exclusively to users who commission new vehicles from 1 January 2025.
• From January 2025, the customer service will also be available to users who need to replace a defective Emotach.
• From March 2025, the customer service will also be available to all other users to assist with registration.

The current levy collection system (HVC II) is reaching the end of its life. Further information is available directly from the Federal Office for Customs and Border Security (FOCBS) on this website: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html

The Federal Office for Customs and Border Security (FOCBS) decides on the authorisation of vehicles registered abroad to use the NATRAS service. In addition to NATRAS AG as the authorised National NETS Provider (NNA), other providers - so-called Authorised NETS Providers (ZNA) - are approved by the FOCBS. EETS providers will also be able to record driving data on Swiss roads, which is of particular interest to vehicle owners who frequently drive on foreign roads, as they will only need one recording device. You can find more information here: https://www.bazg.admin.ch/bazg/en/home/informationen-firmen/verkehrsabgaben-und-strassenverkehrsrecht/schwerverkehrsabgaben-lsva-und-psva/steckbrief_lsva_lll/faqlsvadrei.html