News / Status
11. March 2025
Another milestone on the road to implementing the HVC III has been reached. Since the beginning of the year, only owners of new vehicles or defective meters have been able to register with NATRAS. Since the beginning of March, all interested owners who wish to switch to the default supplier have been able to register for the migration phase between June and December 2025. These owners will then be among the first to receive the corresponding vehicle recording system (VRS) from NATRAS.
31 October 2024
The HVF III project is increasingly taking shape. At the end of October 2024, the Federal Office for Customs and Border Security (FOCBS) sent new information to the owners. The following dates are now relevant for owners who wish to register with NATRAS. To the dates
14. March 2024
FOCBS commissions NATRAS for basic HVC supply. The renewal and modernisation of the collection system for the performance-related heavy vehicle charge (HVC) is taking shape. Read the press release here.
11. March 2024
The website www.natras.ch is online. Information on the current need for action for owners will be published here during the second quarter of 2024.
General information on the performance-related heavy vehicle charge (HVC) is also available on the official website of the Federal Office for Customs and Border Security (FOCBS).
Frequently asked questions
-
What do vehicle owners need to do now?
Vehicle owners do not need to do anything for the time being. They will be contacted directly by the FOCBS at the appropriate time (letter requesting registration in the ePortal). From December 2024, vehicle owners who register new vehicles in January 2025 can also register on the website www.natras.ch.
-
We have several vehicles and would like to prepare the conversion, what can we do?
Vehicle owners who opt for the NATRAS basic service can register as a vehicle owner with NATRAS on the dates described at and in the cases mentioned:
- from 01 December 2024, registration will be possible for vehicle owners who place vehicles on the market for the first time in January 2025.
- from 1 January 2025, registration is possible for vehicle owners who need to replace a defective Emotach.
- from 01 March 2025, registration will be possible for all vehicle owners.
- Can the new device (vehicle recording system, VRS) be mounted on the existing Emotach bracket?
-
I will be registering a new vehicle from January 2025. When can I register as a vehicle owner or the new vehicle with NATRAS?
Vehicle owners who register a new vehicle from 1 January 2025 can register with NATRAS from 1 December 2024. Registration of the newly registered vehicle will then be possible from 1 January 2025. Once the vehicle has been registered and the vehicle recording system (VRS) has been ordered in the online-service-desk (OSD), the vehicle recording system (VRS) must be properly installed no later than 10 days after the vehicle is put into service. The HVF III registration process begins with the first signal from the vehicle recording system (VRS). For the period between the 1st placing on the market of the new vehicle and the first signal from the vehicle recording system (VRS), the failure solution (ALL) in the online-service-desk (OSD) must be used, which will be available for these use cases from 1 January 2025.
-
I have an ADR-SDR certified vehicle. How is the new device (vehicle recording system, VRS) installed?
Registered users can access the relevant information about the requirements for ADR-SDR certified vehicles at the online service desk. Interested workshops can contact NATRAS directly for information about the requirements for an ADR-SDR certified installation of the vehicle registration system (VRS).
- Is it still possible to participate in the pilot project?
-
Who can register with NATRAS and when?
Vehicle owners who opt for the NATRAS basic service can register as a vehicle owner with NATRAS on the dates described at and in the cases mentioned:
- from 01 December 2024, registration will be possible for vehicle owners who place vehicles on the market for the first time in January 2025.
- from 1 January 2025, registration is possible for vehicle owners who need to replace a defective Emotach.
- from 01 March 2025, registration will be possible for all vehicle owners.
- Are there already new vehicles that are pre-equipped for the installation of the vehicle recording system (VRS)?
- Can the installation instructions for the new device (vehicle recording system, VRS) be viewed in advance?
-
I have a defective Emotach, but have not yet been able to install the vehicle recording system (VRS). What do I have to do?
Vehicle owners with a defective Emotach who opt for the NATRAS basic service can register with NATRAS from 1 January 2025. Until registration has been confirmed by NATRAS and the new vehicle recording system (VRS) has been installed, the corresponding registration form must be used as before. The registration process with the Emotach system ends with the first signal from the vehicle recording system (VRS).
- What happens if I forget to register the trailer on departure?
-
Why is the new terminal not being provided by the Federal Office for Customs and Border Security (FOCBS), as was previously the case with the Emotach?
The corresponding operating contract stipulates that NATRAS will provide the owner with a new VRS (collection system vehicle) based on GNSS technology free of charge. Unfortunately, the current HVC technology (emotach) is not compatible with these requirements. However, care has been taken to ensure that simple connection and commissioning is possible both for migration operations and for equipping new vehicles. This means that the cabling of the existing solution can largely continue to be used.
How can we assist you better?
Customer-oriented superstars wanted!
Are you passionate about solving customer issues and providing the best possible service? We are looking for several dedicated customer service representatives who can handle customer concerns professionally with empathy and communication skills. Join our team and help us take the customer experience to the next level!
Our mission
On behalf of the responsible Federal Office for Customs and Border Security (FOCBS), NATRAS AG ensures the basic supply for the new national HVC recording system and thus leads this system, now in its third generation, into the future.
The revised Heavy Vehicle Charge Act (HVCA) provides for the commissioning of a so-called "National NETS Provider" (NNP), which is commissioned by the FOCBS to provide the basic supply. The FOCBS has found a suitable NNA as part of the corresponding WTO tender and concluded the corresponding operator contract. The contractor, NATRAS AG, was founded by the two WTO award recipients (LOSTnFOUND AG and Kapsch TrafficCom AG) specifically for this purpose.
